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Ticket Sales
Policies
9
Ticket Sales
Policies
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Ticket Policies Mobile
Ticket Sales Policies
Ticket Policies Mobile
Ticket Sales Policies
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TICKET SALES INFORMATION

Tickets for SPARC productions may be purchased:

Online:  See button below
At the Box Office Window:1 hour prior to performances
SPARC Office: 804-353-3393 x 234

Email Inquiries: boxoffice@sparcrichmond.org

Show Policies

COVID VACCINATION REQUIREMENT AND TESTING

All SPARC patrons are required to show proof of full vaccination OR a recent (within 48 hours of arrival) negative COVID test at the door, along with a valid photo ID. Photo copies of the vaccination card or negative test are acceptable. All COVID tests must be administered in a healthcare setting; tests administered at home will not be accepted.

Full vaccination is defined as 14 days following the second dose of a double-dose vaccine or 14 days following a single-dose vaccine.

Patrons who plan to attend multiple shows must show their eligibility for each performance. SPARC will not save records of vaccination or COVID tests. Keep this in mind when planning when to get a COVID test.

REFUND POLICY

In the event that proof of vaccination or a COVID test is forgotten at home, SPARC will offer ticket refunds. Please keep in mind that due to the short run of our shows and limited seating, we cannot guarantee seating for another show.

MASKING

Anyone who is on SPARC’s campus, whether vaccinated or not, must be masked at all times.

SOCIAL DISTANCING

We ask that patrons socially distance where possible.  In an effort to help with this, SPARC has limited and re-spaced seating in the theater.  Please do not move chairs unless given permission to do so.

LATE ARRIVALS

Latecomers will be seated at the discretion of the House Manager in order to prevent a disruption of performance already in progress. The box office closes 30 minutes after the performance begins. No latecomers will be seated after that point.

LOCATION

SPARC shows are generally held at our facility at 2106 N. Hamilton St. Richmond, VA 23230. Some summer productions may be held at Henrico Theater in Highland Springs. Please check show details for location information.

CHECKING IN WITH YOUR TICKETS

We accept printed tickets or tickets on a mobile device. If you forget your ticket, see the box office and someone will check you in via your name.

ACCESSIBILITY

Wheelchair Accessible Seating – Please call in advance for wheelchair seating, as seating is limited and offered to patrons on a first come first served basis. 804.353.3393 x 234.

CAMERAS AND RECORDING DEVICES

The use of any audio, visual or other recording devices is strictly prohibited during the performance. You are welcome and encouraged to take photos during the curtain call.

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